Privacy Policy

At Qudrat Botanicals, your privacy and trust mean everything to us. Protecting your personal information is our top priority, and we are committed to maintaining the highest standards of secure transactions and customer data confidentiality.

Please read this Privacy Policy carefully to understand how we collect, use, and protect your information. By accessing or using our website, you agree to the practices described here.

This policy may be updated from time to time, so we encourage you to review it periodically.

1. Information We Collect

We may collect and store the following information when you use our website:

Personal Information: Name, email address, phone number, shipping/billing address, payment details (credit/debit card, UPI, or other methods).

Account Information: If you register, we collect your login credentials and preferences.

Transaction Data: Purchase history, order details, and payment confirmations.

Technical Data: IP address, browser type, device information, referral URLs, and browsing behaviour.

Cookies and Tracking Data: To analyze site performance, personalize your experience, and improve services.

You may choose not to provide certain information, but this may limit access to specific features or services.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Provide customer support and resolve disputes.

Improve our website, products, and services.

Personalize your shopping experience.

Send you promotional offers, product updates, and newsletters (you may opt out anytime).

Detect and prevent fraud or misuse of our services.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Service Providers: Logistics partners, payment gateways, IT support providers, and marketing partners, strictly for business operations.

  • Legal Obligations: If required by law, regulation, or government request.

  • Business Transfers: In case of mergers, acquisitions, or restructuring, your data may be transferred as part of business assets.

4. Cookies

We use cookies and similar technologies to:

  • Enhance user experience.

  • Remember your preferences.

  • Analyze site performance.

  • Provide relevant recommendations.

You may disable cookies in your browser, but some features of the website may not function properly.

5. Data Security

We adopt stringent security practices to safeguard your data from unauthorized access, loss, misuse, or alteration. All payment transactions are encrypted, and sensitive information is stored securely.

6. Links to Other Websites

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies separately.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your data, subject to legal obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at hello@qudratbotanicals.com

8. Consent

By using our website and providing your information, you consent to the collection, storage, and use of your personal data as outlined in this Privacy Policy.

9. Grievance Officer

For any concerns, complaints, or queries regarding this Privacy Policy, please contact:

Grievance Officer
Email: hello@qudratbotanicals.com

10. Social Media

Our website may include links to our official social media pages (such as Instagram or Facebook). Please note:

  • If you interact with these platforms while logged in, data may be linked to your account.

  • We are not responsible for the privacy policies of these platforms.

  • Please review their respective privacy guidelines for more details.